Successful People Know What Their Values Are AND How to Live Them

The winners in these changed global economic circumstances will be those of us who respond with greater focus in terms of how we spend not only our money, but also how we spend our time and energy.

Successful people in all contexts know the secret of focus is identifying what they value. Successful people not only know what their values are, they also have the skills and strategies to live them.

Your values are your internal motivators

Click here to qualify for a free values identification session.

Here’s why your values are such a powerful force in your professional and personal life - your values are your lifestyle preferences and priorities and are your inner motivators. They are the bridge from your inner desires to your outer reality. BUT … most of us are NOT consciously aware of what our inner motivators (our values) are because they are just beyond our unconscious awareness.

Successful people have discovered how to bring their unconscious motivators to their conscious awareness and then develop strategies and skills to make conscious choices that are aligned to their core values (the values that are most important to them - their unique Motivation Code™).

Successful people also have the strategies and skills to build a bridge from their inner desires (their values) to their outer reality (their desired results) by using their natural talents (their Talent Code™).

How to maximize your professional performance

Click here to qualify for a scholarship for Session 1 of Win at Work 101

That’s why every professional, every corporate employee and every small business owner who desires to be successful MUST crack their Talent Code and their Motivation Code. When you combine those two codes, which are unique to you, with your Commitment Nexus™ (the values you share with your colleaugues and customers), you will position yourself firmly in the centre of your Peak Performance Zone™, where you must be to maximize your professional performance.

Crack Your Unique Peak Performance Code AND Stay True To Your Values

Click here to qualify for a scholarship for Session 1 and to reserve your seat.

“Win at Work 101 - Crack Your Unique Peak Performance Code AND Stay True To Your Values” will educate and equip you with the knowledge, skills, strategies and systems you must have to succeed in these changed circumstances.

You have one last chance in 2008 to join a live Win At Work 101 Webinar series to prepare yourself for focused action in the times ahead.

ONLY 4 PLACES AVAILABLE so take action now to secure your seat! 

Click here to to reserve your seat.

I’m looking forward to meeting you in the first webinar on October 29 2008 …

Choosing a training and development provider is not easy …                           and that’s why I have decided to go public with my Consumer Awareness Guide.

Recently a friend was telling me about the many tens of thousands of dollars his employer had recently wasted on a “motivation expert” who claimed to be able to “motivate” the senior management and sales team to better performance.

Several months down the track nothing has changed - the staff are not more motivated, the sales team is not performing any better, and business results are at the same level.

How do you ever expect to find a qualified, competent, professional training and development company?

You start by reading this Consumer’s Awareness Guide. ..

In this fact-filled booklet, you will discover:

• How to avoid “cookie cutter” training and development rip-offs,
• Three deadly sins of omission in training and professional development
• Five mistakes to avoid when choosing a professional development provider
• Three methods to find the training professional who offers what you want
• The importance of value versus price
• Why 99% of the professional development programs used by most companies are a waste of time and money
• Why you want a professional development provider who will work with you each step of the way, plus much more …

The goal of small business training and development

We wrote this guide to help you better understand training and development, the goal of which is to make changes that maximize your professional performance and accelerate the results of the people you manage. Change is an inside-out process and can only be triggered by inner motivation, motivation that is fueled by your values, not by another person’s “rah rah” tactics.

You can make your own informed, intelligent decision.

Grab your copy of “The Consumers Awareness Guide To Engaging a Training and Professional Development Provider” now and when you’ve read and digested the valuable and sometimes controversial  information enclosed in the report’s 21 pages, post your response on this blog.

Is Recognition More Important as a Driver of Employee Engagement to Gen Y Than to Baby Boomers?

The Melcrum Blog just published the results of a poll over whether “recoginition [is] like heroin, where you need more and more to get the same effect”. Here’s my personal response …

Recognition as a driver of employee engagement

Yes, recognition has been shown to be one of the drivers of employee engagement, so your poll results certainly are interesting. I’m a baby Boomer (upper end) and I have to confess that I do like recognition ONLY IF it is private and personal – please don’t call me out front and make a public fuss!

Recognition is a basic human need, and my observation across 40 years of working life is that there are generational preferences AND individual preferences within generations regarding HOW recognition is received – public or private, verbal or written, email or letter, formal or informal, encouraging words or a gift/monetary token and so on …

Employee recognition must be authentic

One word of caution about giving recognition – it has to be sincere and deserved. Fake praise has been shown to be more damaging to employee engagement than no recognition at all.

If you think of recognition simply as an encouraging expression of appreciation for a job well done, why would you NOT give recognition where it’s due? After all, research shows that GIVING recognition when it is deserved boosts the production of “feel good” chemicals for the GIVER as well as the RECEIVER!

More ways to drive employee engagement

As a representative of the training and professional development industry I have written a connsumer’s guide that demonstrates why increasing employee engagement must be the number one focus of small business owners who want to be maximized managers and accelerate the performance of the people they manage. You can request your complementary copy of “The Consumer’s Guide To Engaging a Training and Professional Development Provider” here.

Is Recognition More Important as a Driver of Employee Engagement to Gen Y Than to Baby Boomers?

Have your say. Post your observations in the comments box below …

How To Maximize Employee Engagement, Employee Commitment and Customer Service Focus With The Three “I”s Of Best Practice Training and Development.

My previous three posts in the Small Business Training and Development series identified The Three Deadly Sins Of Omission in the training and development of the employees in your small business.

I also described the antidote - The Holy Trinity of Employee Contribution to Business Results:

1. Maximize employee engagement
2. Compound employee commitment
3. Cultivate a customer service focus

Now that you know where to focus your small business training and development time, energy and money, you need to know what the three “I”s are and how to use them to turn knowledge into results:

Apply The Three “I”s Of Best Practice Training and Development To Maximize The Impact Of Your Employee Engagement, Employee Commitment and Customer Service Focus

1. “I“ #1:  Identify
2. “I“ #2:  Intensify
3. “I“ #3:  Integrate

Employee Engagement

1. Identify the professional roles in which your employees can perform most
   powerfully with the least effort as indicated by their Talent Code™
2. Intensify the time and energy they spend developing their natural talents into strengths - the path to true employee engagement
3. Integrate their Talent Code™ and unique Motivation Code™ into their daily work practices to access their Peak Performance Zone™

Employee Commitment

1. Identify the unique Motivation Code™ (identify and prioritize the core values) of each employee - their values are what REALLY motivate them
2. Intensify their motivation by aligning their unique Motivation Code™ to your
   company’s Motivation Nexus™ (the meeting point of your values and their values) for sustainable motivation
3. Integrate their Talent Code™ and unique Motivation Code™ into their daily work practices to access their Peak Performance Zone™

Customer Service Focus

1. Identify exactly whom each employee serves - internal or external customers. Establish metrics to gauge their level of success with customers
2. Intensify the application of what they do well in customer service and manage around their weaknesses as identified by their Talent Code™ and Motivation Code™
3. Integrate their Talent Code™ and unique Motivation Code™ into their daily work practices to access their Peak Performance Zone™in all aspects of their work, including customer service

Maximized Manager

If you want to accelerate your business results you must maximize your return on your small business training and development. Your number one goal must be to develop in your people the knowledge, skills, attitudes and systems to accumulate confidence, strengths and skills to manage themselves, their talents, their motivation, and their relationships with your customers and clients for maximum career acceleration for themselves and maximum business results for you.

Maximize Your Professional Performance with a Live Training and Development Workshop - Win at Work 101

I’m always really excited about leading live professional development workshops … I love the richness and diversity created by live groups as participants interact with me and with each other during the learning and development activities.

With only 10 places available this workshop promises to be a powerful opportunity for the chosen few who join this exclusive group at Castle Hill on Saturday 4th October, 2008. Registration at the early bird investment finishes at midnight, Friday 26th September 2008.

Please note that the Saturday of the workshop falls on a long weekend in NSW, so you can participate in the workshop AND still have two days for your weekend! Good news, hey?

Success stories

Success stories from live WIn At Work 101 workshops become excellent case studies for my Win At Work book, which will be published by a New York publisher. Will you be a success story and be included in my new book?

Check out Sharon’s success story …

Click here for more details on how you can maximize your professional performance and win at work with training and development from LeaderCoach THE VALUES SPECIALISTS

In a hurry?

Start building your Peak Performance Platform now… call our office on +61 2 8850 6834 for your Registration Pack or email [ karyn@leadercoach.com.au ]

Win at work with best practice training and development …

G’day from Sydney,

Here’s your last chance to have your say in shaping the next round of LeaderCoach training and development workshops, teleseminars and online courses.

Four short questions and you’re done!

Many thanks if you have already contributed in the last month … I appreciate your responses and have taken your needs and suggestions on board.

I trust you got some benefit from the audio gift I made available to you. (Let me know at valuescoach@gmail.com if your gift hasn’t reached you yet).

Who should participate in the survey?

1. Small business owners looking for world class small business training and development to impact their bottom line
2. Managers in corporate and not-for-profit organizations who want to accelerate the performance of the people they manage, without burning them out
3. Individuals who want to crack their unique Peak Performance Code™ and maximize their professional potential.

Both surveys close at midnight on Thursday, 25th September, so click on the links now while the win at work survey is on your mind.

Feel free to answer just one or both …

Here are the survey links

1. Fast 4 Question Survey - Your Professional Development Needs

2. Fast 4 Question Survey - Your Team’s Professional Development Needs

Thank you for your contribution to setting the standard for best practice training and development, and you can expect to receive a small downloadable audio gift from me as a token of my appreciation for your time.

PS

I’m getting really excited about the next Win At Work 101 live one day workshop to be held on Saturday 4th October in Sydney.

Call our office on +61.2 8850.6834 to see if you are a good fit to be one of the 10 participants.

Small Business Training and Development Deadly Sin of Omission #3 - Failing To Develop A Customer Service Focus

A strange myth about customer service persists in some organisations … that employees who do not directly serve external customers are not in need of customer service training and development.

The fact is that every manager, every employee, every small business owner serves customers – either external customers or internal customers.

And the evidence is clear that of a dozen or so commonly used Quality Management practices, only three have been shown to consistently impact business results:

1. Employee engagement
2. Employee commitment
3. Customer service focus

Customer service focus can be both trained and developed by expanding knowledge, capitalizing on and developing attitudes and values, extending skill sets, and establishing appropriate, context specific systems and practices.

So, you need to seek and find a small business training and development provider who can show you exactly how to connect your business results to your customer service focus by implementing a system like the K.A.S.S.™ system employed exclusively by LeaderCoach clients.

How to overcome the three deadly sins of omission in training and professional development

What you require is a training and development provider who can teach you how to break the cycle of the sins of omission by engaging and applying The Holy Trinity of Employee Contribution to Business Results:

1. Engagement
2. Commitment (which arises from values alignment)
3. Customer Service Focus

Call our office now to schedule your FREE 30 Minute Phone Strategy Session and take your first step to maximizing your professional performance and accelerating the results of the people you manage. Call +61.2.8850.6834.

Small Business Training and Development Deadly Sin of Omission #2 - Not Identifying The REAL Source Of Employee Commitment.

Employee commitment is another buzzword that is tossed around frequently and carelessly in small business training and development and corporate learning and development circles.

Attempts at defining employee commitment have also been made by some training and development providers, often involving very complex explanations. But that the fact is, that like employee engagement, employee commitment is a simple concept.

Check out this short small business training and development video to see for yourself what I mean …

Employee commitment happens when a worker is engaging his core values (his internal motivators) in connection with his key natural talents in the process of his or her work role.

Employee commitment is strengthened further by the individual worker’s Commitment Nexus™, which is the meeting point between the values of the individual worker and values of his employer.

Is you are considering investing in small business training and development for yourself and your employees you want to make sure that you choose a training and development provider who will show you the exact steps you need to take to identify and activate your unique Motivation Code™ and your Commitment Nexus™, to maximize employee engagement for greatest possible impact on your business results.

Look out for my next post and video when I reveal Small Business Training and Development Deadly Sin of Omission #3.

Small Business Training and Development Deadly Sin of Omission #1  - not focusing on increasing employee engagement.

What is employee engagement?

Employee engagement has become a buzzword that is tossed around frequently and carelessly in small business training and development and in corporate learning and development circles.

Attempts at defining employee engagement have been made by some training and development providers, often involving very complex explanations, but the fact is employee engagement it a simple concept.

Employee engagement happens when a worker is engaging his key natural talents in tasks that are appropriately challenging – not too easy and leading to boredom, not too difficult and leading to frustration.

If you are considering small business training and development for yourself and the people you manage, you may be shocked by the statistics that I reveal in this video into taking immediate action.

Employee engagement has a direct impact on customer service and therefore impacts customer satisfaction, customer engagement and customer retention.

Don’t you think it’s time for small business owners to protect their investment with the right employee training and development?

You want to work with a training and development provider who offers a clearly identified process for identifying the key natural talents of individual workers and who adds value to your small business training and development with a plan to help your employees activate their Talent Code™ for the best possible level of engagement for themselves, your customer satisfaction levels and for your business results.

Look out for my next post and video when I reveal Small Business Training and Development Deadly Sin of Omission #2

G’day from Sydney,

An Invitation to Maximized Managers … do you want to accelerate the performance of the people you manage without burning them out?

Do you want to be part of the Win at Work Book?

My “Win at Work” Book Will be Published by a New York Publisher!

You can contribute to the usefulness of the book with your response to a 4 question survey …

But first here’s a short overview of the contents of the book, which has the working title “Win at Work - How to Crack Your Unique Peak Performance Code for Exceptional Professional Achievement AND stay true to your values”:

Basically the book will be filled with practical case studies which reveal how workers and managers in a variety of corporate, professional and small business roles have achieved exceptional professional results by:

• Cracking their unique Peak Performance Code™.

• Applying the proprietary P.E.A.R.L.S.™ system used exclusively by LeaderCoach clients

At the moment the book is in workshop format so I need to rewrite it into a format suitable for publishing, refining it as I go to make it as useful as possible for my readers.

This is where you have an opportunity to become involved …

I would really value your feedback through some surveys I will be conducting to make sure that I answer as many of my readers’ training and development or professional development needs as I can in the book. Your situation may become case study to be included in the Win at Work Book.

Here’s your 4 question survey - fast and simple

Just post your responses in the Comments Box immediately below this post:

1. What is your biggest question about how to get the right training and development to maximize the results of the people you manage?
2. Rate that question on a scale of 1 to 4 (with 4 being the most important), in terms of its importance to you
3. What is one experience that drove you to consider getting more education to help you maximize results of the people you manage?
4. What is the one question about getting the right professional training and development for your people that you think has no answer (but if it did have an answer you would jump for joy)?

Feel free to pass the survey on to 3 or 4 of your friends and colleagues

Register for updates

To make sure you receive every survey and follow the progress of the Win at Work Book you need to register for the Win At Work Book updates at http://winatworkzone.com/Win-at-Work-Book.php
You can claim some gifts there, including sneak previews of the book as they are released and a scholarship for my basic eCourse, Hidden Value - Discover What Really Motivates You, valued at $97

I really appreciate your involvement in this project and look forward to your contribution.

Hoping our paths cross soon …

Until then,

Value your life, live your values …

Your ValuesCoach, Karyn Clarke