Successful People Know What Their Values Are AND How to Live Them

The winners in these changed global economic circumstances will be those of us who respond with greater focus in terms of how we spend not only our money, but also how we spend our time and energy.

Successful people in all contexts know the secret of focus is identifying what they value. Successful people not only know what their values are, they also have the skills and strategies to live them.

Your values are your internal motivators

Click here to qualify for a free values identification session.

Here’s why your values are such a powerful force in your professional and personal life - your values are your lifestyle preferences and priorities and are your inner motivators. They are the bridge from your inner desires to your outer reality. BUT … most of us are NOT consciously aware of what our inner motivators (our values) are because they are just beyond our unconscious awareness.

Successful people have discovered how to bring their unconscious motivators to their conscious awareness and then develop strategies and skills to make conscious choices that are aligned to their core values (the values that are most important to them - their unique Motivation Code™).

Successful people also have the strategies and skills to build a bridge from their inner desires (their values) to their outer reality (their desired results) by using their natural talents (their Talent Code™).

How to maximize your professional performance

Click here to qualify for a scholarship for Session 1 of Win at Work 101

That’s why every professional, every corporate employee and every small business owner who desires to be successful MUST crack their Talent Code and their Motivation Code. When you combine those two codes, which are unique to you, with your Commitment Nexus™ (the values you share with your colleaugues and customers), you will position yourself firmly in the centre of your Peak Performance Zone™, where you must be to maximize your professional performance.

Crack Your Unique Peak Performance Code AND Stay True To Your Values

Click here to qualify for a scholarship for Session 1 and to reserve your seat.

“Win at Work 101 - Crack Your Unique Peak Performance Code AND Stay True To Your Values” will educate and equip you with the knowledge, skills, strategies and systems you must have to succeed in these changed circumstances.

You have one last chance in 2008 to join a live Win At Work 101 Webinar series to prepare yourself for focused action in the times ahead.

ONLY 4 PLACES AVAILABLE so take action now to secure your seat! 

Click here to to reserve your seat.

I’m looking forward to meeting you in the first webinar on October 29 2008 …

Maximize Your Professional Performance with a Live Training and Development Workshop - Win at Work 101

I’m always really excited about leading live professional development workshops … I love the richness and diversity created by live groups as participants interact with me and with each other during the learning and development activities.

With only 10 places available this workshop promises to be a powerful opportunity for the chosen few who join this exclusive group at Castle Hill on Saturday 4th October, 2008. Registration at the early bird investment finishes at midnight, Friday 26th September 2008.

Please note that the Saturday of the workshop falls on a long weekend in NSW, so you can participate in the workshop AND still have two days for your weekend! Good news, hey?

Success stories

Success stories from live WIn At Work 101 workshops become excellent case studies for my Win At Work book, which will be published by a New York publisher. Will you be a success story and be included in my new book?

Check out Sharon’s success story …

Click here for more details on how you can maximize your professional performance and win at work with training and development from LeaderCoach THE VALUES SPECIALISTS

In a hurry?

Start building your Peak Performance Platform now… call our office on +61 2 8850 6834 for your Registration Pack or email [ karyn@leadercoach.com.au ]

Small Business Training and Development Deadly Sin of Omission #3 - Failing To Develop A Customer Service Focus

A strange myth about customer service persists in some organisations … that employees who do not directly serve external customers are not in need of customer service training and development.

The fact is that every manager, every employee, every small business owner serves customers – either external customers or internal customers.

And the evidence is clear that of a dozen or so commonly used Quality Management practices, only three have been shown to consistently impact business results:

1. Employee engagement
2. Employee commitment
3. Customer service focus

Customer service focus can be both trained and developed by expanding knowledge, capitalizing on and developing attitudes and values, extending skill sets, and establishing appropriate, context specific systems and practices.

So, you need to seek and find a small business training and development provider who can show you exactly how to connect your business results to your customer service focus by implementing a system like the K.A.S.S.™ system employed exclusively by LeaderCoach clients.

How to overcome the three deadly sins of omission in training and professional development

What you require is a training and development provider who can teach you how to break the cycle of the sins of omission by engaging and applying The Holy Trinity of Employee Contribution to Business Results:

1. Engagement
2. Commitment (which arises from values alignment)
3. Customer Service Focus

Call our office now to schedule your FREE 30 Minute Phone Strategy Session and take your first step to maximizing your professional performance and accelerating the results of the people you manage. Call +61.2.8850.6834.

G’day from Sydney,

An Invitation to Maximized Managers … do you want to accelerate the performance of the people you manage without burning them out?

Do you want to be part of the Win at Work Book?

My “Win at Work” Book Will be Published by a New York Publisher!

You can contribute to the usefulness of the book with your response to a 4 question survey …

But first here’s a short overview of the contents of the book, which has the working title “Win at Work - How to Crack Your Unique Peak Performance Code for Exceptional Professional Achievement AND stay true to your values”:

Basically the book will be filled with practical case studies which reveal how workers and managers in a variety of corporate, professional and small business roles have achieved exceptional professional results by:

• Cracking their unique Peak Performance Code™.

• Applying the proprietary P.E.A.R.L.S.™ system used exclusively by LeaderCoach clients

At the moment the book is in workshop format so I need to rewrite it into a format suitable for publishing, refining it as I go to make it as useful as possible for my readers.

This is where you have an opportunity to become involved …

I would really value your feedback through some surveys I will be conducting to make sure that I answer as many of my readers’ training and development or professional development needs as I can in the book. Your situation may become case study to be included in the Win at Work Book.

Here’s your 4 question survey - fast and simple

Just post your responses in the Comments Box immediately below this post:

1. What is your biggest question about how to get the right training and development to maximize the results of the people you manage?
2. Rate that question on a scale of 1 to 4 (with 4 being the most important), in terms of its importance to you
3. What is one experience that drove you to consider getting more education to help you maximize results of the people you manage?
4. What is the one question about getting the right professional training and development for your people that you think has no answer (but if it did have an answer you would jump for joy)?

Feel free to pass the survey on to 3 or 4 of your friends and colleagues

Register for updates

To make sure you receive every survey and follow the progress of the Win at Work Book you need to register for the Win At Work Book updates at http://winatworkzone.com/Win-at-Work-Book.php
You can claim some gifts there, including sneak previews of the book as they are released and a scholarship for my basic eCourse, Hidden Value - Discover What Really Motivates You, valued at $97

I really appreciate your involvement in this project and look forward to your contribution.

Hoping our paths cross soon …

Until then,

Value your life, live your values …

Your ValuesCoach, Karyn Clarke

G’day from Sydney,

My “Win at Work” Book Will be Published by a New York Publisher!

You can contribute to the usefulness of the book with your response to a 4 question survey …

But first here’s a short overview of the contents of the book, which has the working title “Win at Work - How to Crack Your Unique Peak Performance Code for Exceptional Professional Achievement AND stay true to your values”:

Basically the book will be filled with practical case studies which reveal how workers and managers in a variety of corporate, professional and small business roles have achieved exceptional professional results by:

• Cracking their unique Peak Performance Code™.

• Applying the proprietary P.E.A.R.L.S.™ system used exclusively by LeaderCoach clients

1. What is your biggest question about how to maximize your professional performance?
2. Rate that question on a scale of 1 to 4 (with 4 being the most important), in terms of its importance to you
3. What is one experience that drove you to consider getting more education to help you maximize your professional performance?
4. What is the one question about getting the right professional training and development that you think has no answer (but if it did have an answer you would jump for joy)?

For many years the urge to share what I have learned about how to maximize your professional performance AND stay true to what you really value has burned in my spirit.

My passion is to see men and women liberated from the constraints of conventional wisdom about what it takes to win at work, and empowered by the truth, backed up by the principles and practices that deliver real results.

And now I know for certain that the Win at Work Book WILL be written and published!

How do I know? Glenn Dietzel at Awaken the Author Within has just announced that I am a joint winner for live mentoring in his Books Mean Credibility program. This was a global competition and I am truly humbled to have been chosen as a joint winner, along with Laurie Kirk of USA. 

Here’s the video announcement of the competition winners.

Why am I asking for your help?

It’s very important to me that the finished Win at Work Book is as real and useful as possible for my readers, so I am still conducting surveys and collecting case studies from employers, employees and small business owners.

How can you help?

If you are willing to be involved in surveys, short courses and case studies you can register your interest here

Your registration will also give you access to some useful freebies and sneak previews of the Win at Work book.

To win at work small business owners must be true to their values, just like employees.

Recently I’ve been asked by several would be small business owners how they can choose the right business for themselves. Here’s where I suggest you start - with yourself!

Ask yourself these questions and take the time to reflect and then write down your HONEST answers:

1. What are your primary natural talents?

Your best skills and strengths come from your natural talents. Do you know your Talent Code? The more you can work from your talents the more productive you will be.

2. What do you value?

Your values are your inner motivators and you need to build them into your life every day in order to keep yourself motivated. Check out Twelve Top Reasons to Know Your Values. Have you cracked your Motivation Code yet?

Have youdiscovered your hidden value?

If you are like the rest of us you will have within you a hidden storehouse of treasure that you can bring to your business. Pick up this free eCourse to help you find your hidden value.

3. What are your existing skills?

Are you great at practical, hands on tasks like making or fixing stuff? Are you good at working with numbers or information? Are you a techie person? Do have have great people skills? Are you friendly and helpful on the phone? Can you imagine yourself in a specific role, working from home?

Do you have a big picture of how your products or services meet a need in the marketplace AND a picture of all the small things you need to do to make it happen?

Are you ready and willing to expand your skills?

4. Are you equipped to be self employed?

What knowledge, skills and mind sets do you have about running a small business? Do you understand the legal, financial and taxation responsibilities? Who would use your services? How will you let the world know your services exist? Online, offline, both? Would self employment suit your personality and lifestyle?

Are you willing to learn new knowledge, skills and mind sets to ensure your success? Are you willing to take on a mentor? What criteria will you use to choose a mentor so you don’t get ripped off?

Who will be your mastermind partners and how will you mutually serve each other?

Will you surround yourself with positive, supportive people? Are you willing to read and listen to inspirational messages? Get your FREE Mini Motivators here.

Do you have the skills and strategies you need to manage your time, money and energy effectively so that you can avoid burnout and overcome overload?

And last, but certainly not least, are you willing and able to serve your customers or clients with a genuine can do and will do attitude? Are you someone your customers can trust to deliver good value?

I do hope this helps to jump start your thinking and wish you all the best in your quest to win at work AND be true to your values.

Do you know your talent code? Oprah sure knows hers!

Two people who are incredibly successful in their own careers have forged a partnership designed to turn YOU into a winner at work, without sacrificing your values. And it’s FREE!

Oprah Winfrey

Credited by many as the world’s most influential woman, Oprah is also a self made multi billionaire multiple-Emmy winning host of The Oprah Winfrey Show, the highest-rated talk show in the history of television. She is also an influential book critic, an Academy Award-nominated actress, and a magazine publisher.

Oprah has been ranked the richest African American of the 20th century, the most philanthropic African American of all time, and the world’s only black billionaire for three straight years. She is also, according to some assessments, the most influential woman in the world.

Oprah is very clear about her life purpose, her talent code, and how to use her unique talent code to contribute to the world. She declares in the introduction to this FREE 3 HOUR online seminar that she is paid to be an inspiration to others to go to the next level in their work and in their life.

Marcus Buckingham

One of my favorite authors and mentors, Marcus has a similar life goal to mine … to change the way people work. He worked with the Gallup Organization for many years, involved in deep research into what makes people successful in their work. His writing style is very clear and to the point, as is his teaching style.

Marcus Buckingham is a member of the Secretary of State’s Advisory Committee on Leadership and Management. He started as a senior researcher with The Gallup Organization, and helped to develop the Strengths-based approach to management that is now gaining widespread recognition as the key to engagement of employees.

These two high achievers with generous spirits have teamed uo to present this word class, FREE 3 hour online seminar (you can watch, listen and learn in 20 minute chunks, at your convenience).

If you are struggling with any aspect of your work or work-life balance, and want to learn the scientifically validated secrets of personal success, this seminar will help you to take control of your career and your life.

When you’ve completed your study I would love to hear your results, so remember to return to this page, click on the comments link and tell me what you learnt and how it changed your work life.

Imagine getting paid to do something you love. Create the job, career and life you were meant to live! Join career coach Marcus Buckingham’s online workshop and put your strengths to work today.   CLICK HERE to Win at work with your talent code at your FREE online workshop with Marcus Buckingham

Customer service focus: essential to excellence in professional performance

In previous posts I’ve identified two of the three dimensions that are essential for you to win at work without sacrificing your values:

• Engagement of your talent code
• Meaning, which stems from values alignment, your unique motivation code

In this post I’ll give a quick overview of the third:

• Customer service focus.

 Your customers or clients might be internal or external, individuals or corporations, paying or non-paying (as in community service clients)

Your customer service knowledge and skills may be expanded by training, strengthened by practising, or adjusted to meet changed needs or circumstances.

Your customer service attitude however cannot be improved by the above methods because it stems directly from your values. Your attitude can change if you CHOOSE a suitable path of integrated personal and professional development, which is based on your unique motivation code AND the aligned values of your employer.

Your customer service knowledge, skills and attitude can be maximized if:

• your personal values are service oriented (it’s not about you) AND
• your employer’s values behind their customer service practices are service oriented

The points I’ve just made have one thing in common - values alignment. We can conclude that identifying and prioritizing your core values (your unique motivation code) is essential if you want to excel in each of the three dimensions of winning at work: Engagement Meaning Customer Service Focus

Do you know how to identify and prioritize your values, how to crack your unique motivation code? Post your comments, questions or suggestions in the comments box below.

Next post: Value Your Life, Live Your Values - Why you need to live your values in order to win at work and avoid burnout

Unfold more meaning in your work to win at work without sacrificing your values

Here’s a true story about a colleague who had identified and prioritized his personal values (his unique motivation code), and how that self knowledge saved him from a potential professional disaster.

Paul, a colleague who is passionate about environmental conservation, told of the excitement he felt when invited by a legal firm who specialized in Environmental Law, to discuss a possible consulting contract. He envisioned the positive impact the partnership could have on the application of environmental legislation within the nation.

Imagine his horror when, at their first meeting to explore how they might work together, he learned that the focus of their firm was to find loop-holes in environmental legislation in defence of their clients. He declined their invitation, of course.

Can you imagine the scenario if he had not been 100% certain of his motivation code? If he had not been true to his personal values?

What if he had convinced himself that he needed the contract for financial reasons and decided to go ahead? How soon would he have experienced the first symptoms of stress? How soon would he have started coming home from work with feelings of anger and resentment, and directed those feelings towards his wife and kids? How soon before he could barely get out of bed to face another day working on that project? How soon before he was in full burnout … weeks, months? You get the picture …

We can avoid burnout by being very clear about our personal values and not engaging in work that has little or no meaning for us.

Meaning arises from values alignment

If you believe that your work contributes something of worth to an organization that offers a service or product that you value to the community, then you are likely to experience your work as meaningful and satisfying. In other words, values alignment creates a feeling of connection to the mission of your employer and your colleagues.

A healthy sense of meaning, along with a high level of engagement, plus a customer service focus, are three key indicators of high professional performance.

Was this information useful? Please post your comments, questions or suggestions in the comments box below.

Customer focus

My next post will reveal why your focus on customer service will help you to win at work.