Maximize Your Professional Performance with a Live Training and Development Workshop – Win at Work 101

I’m always really excited about leading live professional development workshops … I love the richness and diversity created by live groups as participants interact with me and with each other during the learning and development activities.

With only 10 places available this workshop promises to be a powerful opportunity for the chosen few who join this exclusive group at Castle Hill on Saturday 4th October, 2008. Registration at the early bird investment finishes at midnight, Friday 26th September 2008.

Please note that the Saturday of the workshop falls on a long weekend in NSW, so you can participate in the workshop AND still have two days for your weekend! Good news, hey?

Success stories

Success stories from live WIn At Work 101 workshops become excellent case studies for my Win At Work book, which will be published by a New York publisher. Will you be a success story and be included in my new book?

Check out Sharon’s success story …

Click here for more details on how you can maximize your professional performance and win at work with training and development from LeaderCoach THE VALUES SPECIALISTS

In a hurry?

Start building your Peak Performance Platform now… call our office on +61 2 8850 6834 for your Registration Pack or email [ karyn@leadercoach.com.au ]

Win at work with best practice training and development …

G’day from Sydney,

Here’s your last chance to have your say in shaping the next round of LeaderCoach training and development workshops, teleseminars and online courses.

Four short questions and you’re done!

Many thanks if you have already contributed in the last month … I appreciate your responses and have taken your needs and suggestions on board.

I trust you got some benefit from the audio gift I made available to you. (Let me know at valuescoach@gmail.com if your gift hasn’t reached you yet).

Who should participate in the survey?

1. Small business owners looking for world class small business training and development to impact their bottom line
2. Managers in corporate and not-for-profit organizations who want to accelerate the performance of the people they manage, without burning them out
3. Individuals who want to crack their unique Peak Performance Code™ and maximize their professional potential.

Both surveys close at midnight on Thursday, 25th September, so click on the links now while the win at work survey is on your mind.

Feel free to answer just one or both …

Here are the survey links

1. Fast 4 Question Survey – Your Professional Development Needs

2. Fast 4 Question Survey – Your Team’s Professional Development Needs

Thank you for your contribution to setting the standard for best practice training and development, and you can expect to receive a small downloadable audio gift from me as a token of my appreciation for your time.

PS

I’m getting really excited about the next Win At Work 101 live one day workshop to be held on Saturday 4th October in Sydney.

Call our office on +61.2 8850.6834 to see if you are a good fit to be one of the 10 participants.

Small Business Training and Development Deadly Sin of Omission #3 – Failing To Develop A Customer Service Focus

A strange myth about customer service persists in some organisations … that employees who do not directly serve external customers are not in need of customer service training and development.

The fact is that every manager, every employee, every small business owner serves customers – either external customers or internal customers.

And the evidence is clear that of a dozen or so commonly used Quality Management practices, only three have been shown to consistently impact business results:

1. Employee engagement
2. Employee commitment
3. Customer service focus

Customer service focus can be both trained and developed by expanding knowledge, capitalizing on and developing attitudes and values, extending skill sets, and establishing appropriate, context specific systems and practices.

So, you need to seek and find a small business training and development provider who can show you exactly how to connect your business results to your customer service focus by implementing a system like the K.A.S.S.™ system employed exclusively by LeaderCoach clients.

How to overcome the three deadly sins of omission in training and professional development

What you require is a training and development provider who can teach you how to break the cycle of the sins of omission by engaging and applying The Holy Trinity of Employee Contribution to Business Results:

1. Engagement
2. Commitment (which arises from values alignment)
3. Customer Service Focus

Call our office now to schedule your FREE 30 Minute Phone Strategy Session and take your first step to maximizing your professional performance and accelerating the results of the people you manage. Call +61.2.8850.6834.

Small Business Training and Development Deadly Sin of Omission #2 – Not Identifying The REAL Source Of Employee Commitment.

Employee commitment is another buzzword that is tossed around frequently and carelessly in small business training and development and corporate learning and development circles.

Attempts at defining employee commitment have also been made by some training and development providers, often involving very complex explanations. But that the fact is, that like employee engagement, employee commitment is a simple concept.

Check out this short small business training and development video to see for yourself what I mean …

Employee commitment happens when a worker is engaging his core values (his internal motivators) in connection with his key natural talents in the process of his or her work role.

Employee commitment is strengthened further by the individual worker’s Commitment Nexus™, which is the meeting point between the values of the individual worker and values of his employer.

Is you are considering investing in small business training and development for yourself and your employees you want to make sure that you choose a training and development provider who will show you the exact steps you need to take to identify and activate your unique Motivation Code™ and your Commitment Nexus™, to maximize employee engagement for greatest possible impact on your business results.

Look out for my next post and video when I reveal Small Business Training and Development Deadly Sin of Omission #3.

Small Business Training and Development Deadly Sin of Omission #1  – not focusing on increasing employee engagement.

What is employee engagement?

Employee engagement has become a buzzword that is tossed around frequently and carelessly in small business training and development and in corporate learning and development circles.

Attempts at defining employee engagement have been made by some training and development providers, often involving very complex explanations, but the fact is employee engagement it a simple concept.

Employee engagement happens when a worker is engaging his key natural talents in tasks that are appropriately challenging – not too easy and leading to boredom, not too difficult and leading to frustration.

If you are considering small business training and development for yourself and the people you manage, you may be shocked by the statistics that I reveal in this video into taking immediate action.

Employee engagement has a direct impact on customer service and therefore impacts customer satisfaction, customer engagement and customer retention.

Don’t you think it’s time for small business owners to protect their investment with the right employee training and development?

You want to work with a training and development provider who offers a clearly identified process for identifying the key natural talents of individual workers and who adds value to your small business training and development with a plan to help your employees activate their Talent Code™ for the best possible level of engagement for themselves, your customer satisfaction levels and for your business results.

Look out for my next post and video when I reveal Small Business Training and Development Deadly Sin of Omission #2

Can You Win at Work with Cookie Cutter Training and Development?

Recent research has revealed some dismaying trends in the Professional Development and Training and Development industry.

As a member of this industry it disturbs me to discover that quality programs and providers are being overlooked in favour of promises of “quick fixes” that are delivered “cookie cutter” style, with little or no regard for the ROI of the employer or the long term engagement and development of the worker. The surveys show that many organisations, managers and Training and Development Managers are either taking expensive shortcuts in their attempts to develop their people, or are completely misinformed about what really takes to activate peak performance.

Survey results

A. Here’s what people who want to win at work, who want to maximize their professional performance said in the surveys about the value of the training and development courses and programs their managers arranged for them:

• Not related to overall career development plan of participant
• No choice for participants – one size fits all very common
• T & D not related to current role
• Not matched with talents, strengths and interests
• No ongoing support to integrate the new development into existing work practices
• No time allocated to integrate the new learning into existing work practices
• Training added to time pressures, rather than creating efficiencies
• Information overload from courses added to fear of burning out

What has been your experience of professional development courses and programs as a worker? Contribute your private comments to the survey here.

B. Here’s what managers who are seeking Training and Development Providers for their people stated these unmet needs:

• How to keep their workers motivated and on task
• How to communicate so their people get the message
• How to manage information overload for themselves and their team
• How to be certain the the training provider will deliver “best practice”
• How to get best value for their dollars invested in T and D
• How to ensure the T & D will have a positive impact on business results

What has been your experience of professional development courses and programs as a manager? Contribute your private comments to the survey

Can cookie cutters create real stars?

Managers and business owners want their people to be motivated, to give the best of themselves at work. At the same time, the great majority of workers want to release their talents and achieve their professional potential. Both groups share a similar goal … yet neither is getting what they want on a consistent basis.

What’s the solution?

I believe that managers who aspire to become Maximized Managers need education in how to:

• Start matching the learning needs of their workers, as a group AND as individuals, with the organisation’s goals
• Start Identifying the characteristics of “best practice” adult education programs
• Start Integrating new learning into existing management plans and work practices
• Stop treating the people on the teams as clones

So I am in the process of writing a short, practical and readable report, “The Managers’ Guide to Choosing a Professional Development Provider.” I’ll let you know when it’s available for download.

“The Managers’ Guide to Selecting a Best Practice Professional Development Provider”

This unique document will be available soon … in the meantime, you can contribute by making your private comments in the surveys below:

Fast 4 Question Professional Development Survey for Peak Performance Zone Workers

Fast 4 Question Professional Development Survey for Maximized Managers

Thank you for your contribution to the surveys and I hope our paths cross soon …

G’day from Sydney,

An Invitation to Maximized Managers … do you want to accelerate the performance of the people you manage without burning them out?

Do you want to be part of the Win at Work Book?

My “Win at Work” Book Will be Published by a New York Publisher!

You can contribute to the usefulness of the book with your response to a 4 question survey …

But first here’s a short overview of the contents of the book, which has the working title “Win at Work – How to Crack Your Unique Peak Performance Code for Exceptional Professional Achievement AND stay true to your values”:

Basically the book will be filled with practical case studies which reveal how workers and managers in a variety of corporate, professional and small business roles have achieved exceptional professional results by:

• Cracking their unique Peak Performance Code™.

• Applying the proprietary P.E.A.R.L.S.™ system used exclusively by LeaderCoach clients

At the moment the book is in workshop format so I need to rewrite it into a format suitable for publishing, refining it as I go to make it as useful as possible for my readers.

This is where you have an opportunity to become involved …

I would really value your feedback through some surveys I will be conducting to make sure that I answer as many of my readers’ training and development or professional development needs as I can in the book. Your situation may become case study to be included in the Win at Work Book.

Here’s your 4 question survey – fast and simple

Just post your responses in the Comments Box immediately below this post:

1. What is your biggest question about how to get the right training and development to maximize the results of the people you manage?
2. Rate that question on a scale of 1 to 4 (with 4 being the most important), in terms of its importance to you
3. What is one experience that drove you to consider getting more education to help you maximize results of the people you manage?
4. What is the one question about getting the right professional training and development for your people that you think has no answer (but if it did have an answer you would jump for joy)?

Feel free to pass the survey on to 3 or 4 of your friends and colleagues

Register for updates

To make sure you receive every survey and follow the progress of the Win at Work Book you need to register for the Win At Work Book updates at http://winatworkzone.com/Win-at-Work-Book.php
You can claim some gifts there, including sneak previews of the book as they are released and a scholarship for my basic eCourse, Hidden Value – Discover What Really Motivates You, valued at $97

I really appreciate your involvement in this project and look forward to your contribution.

Hoping our paths cross soon …

Until then,

Value your life, live your values …

Your ValuesCoach, Karyn Clarke

G’day from Sydney,

My “Win at Work” Book Will be Published by a New York Publisher!

You can contribute to the usefulness of the book with your response to a 4 question survey …

But first here’s a short overview of the contents of the book, which has the working title “Win at Work – How to Crack Your Unique Peak Performance Code for Exceptional Professional Achievement AND stay true to your values”:

Basically the book will be filled with practical case studies which reveal how workers and managers in a variety of corporate, professional and small business roles have achieved exceptional professional results by:

• Cracking their unique Peak Performance Code™.

• Applying the proprietary P.E.A.R.L.S.™ system used exclusively by LeaderCoach clients

1. What is your biggest question about how to maximize your professional performance?
2. Rate that question on a scale of 1 to 4 (with 4 being the most important), in terms of its importance to you
3. What is one experience that drove you to consider getting more education to help you maximize your professional performance?
4. What is the one question about getting the right professional training and development that you think has no answer (but if it did have an answer you would jump for joy)?

For many years the urge to share what I have learned about how to maximize your professional performance AND stay true to what you really value has burned in my spirit.

My passion is to see men and women liberated from the constraints of conventional wisdom about what it takes to win at work, and empowered by the truth, backed up by the principles and practices that deliver real results.

And now I know for certain that the Win at Work Book WILL be written and published!

How do I know? Glenn Dietzel at Awaken the Author Within has just announced that I am a joint winner for live mentoring in his Books Mean Credibility program. This was a global competition and I am truly humbled to have been chosen as a joint winner, along with Laurie Kirk of USA. 

Here’s the video announcement of the competition winners.

Why am I asking for your help?

It’s very important to me that the finished Win at Work Book is as real and useful as possible for my readers, so I am still conducting surveys and collecting case studies from employers, employees and small business owners.

How can you help?

If you are willing to be involved in surveys, short courses and case studies you can register your interest here

Your registration will also give you access to some useful freebies and sneak previews of the Win at Work book.

Win at work with inspiring quotes and sparks of wisdom to fuel your fire

When I made the decision to write and publish my book, I realized that there would be days when I needed a boost of external motivation to keep me moving forward on the project. So, I have been finding and sending to myself Mini Motivators on topics that keep me focused and on track.

I’m happy to share them with you too. Follow this link to get the sparks you need to fan your fire into the triple flames of inspiration, reflection and action.

By the way, the book’s working title is Win at Work – how to maximize your professional performance AND stay true to your values. What do you think of the title? I might hold a Create The Best Title competition when the book is closer to the publishing date.

In the meantime, enjoy and activate your Mini Motivators.